petef
Match Room Manager
Posts: 4,627
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Post by petef on Jan 15, 2009 19:34:55 GMT
Maybe I am being a bit dumb here but I dont have many oportunities to collect my tickey for the big match, so feel free to correct me if I have missed something. Its a big game and I took prescious time off of work to collect my ticket, voucher in hand for the cup match with Coventry. After enduring the usual traffic chaos form the other side of Newton Abbot to Plainmoor only to find that the ticket office was closed AT 4.15 when I did finally make it, was extremely frustrating. Also while I was trying to find a way in to ask for opening times ( NO SIGNAGE TO STATE OPENEING TIMES) others were turning up outside took one look at the big blue shuttered doors and drove off again. I could not find ANY opening times for ticket sales on the official website and took it that 5.pm would be the time for closing as this was the only clue for ticket office opening when it was stated that tickets would only be available form 5pm general sale this Friday. I hate to crticise and maybe I should have rung to confirm times but I just thought that they would be keen to be taking every opportunity to sell out the ground for this one.
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Dave
TFF member
Posts: 13,081
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Post by Dave on Jan 15, 2009 21:04:12 GMT
Pete, I did some checking on .com re opening times of the club shop and found this in the end.
Opening Times Mon-Fri - 09:00 - 16:15 Matchdays - 12:00 - 15:00 and shortly after the completion of the match Weekends (other than matchdays) - Closed
So I would expect that it was quite today and it just closed on time, still a sign on the door would at least have let you know it had not just closed early.
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petef
Match Room Manager
Posts: 4,627
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Post by petef on Jan 15, 2009 21:23:19 GMT
Thanks for that Dave - God knows where you found that but I looked everywhere on the site for times and couldnt find them. I was there at 4.15 rushed over from work - its so frustrating and I truly dislike criticising but opening times should really be plastered clearly across the web site at times like this. I am sure the club think that all supporters live ten minutes walk away!
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Dave
TFF member
Posts: 13,081
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Post by Dave on Jan 15, 2009 21:27:24 GMT
I fully agree Pete and I had to dig around the site to find the times, it really should be up on the main page, as someone who has to come home around the time you left Newton, I know full to well what a trip it can be.
I have got back from Bristol to Newton at times quicker than I have been able to get home to my house on the Brixham Road from Newton,we need a bypass ;D
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